General Information
What is Bravo Store?
Bravo Store is a trusted technology retailer located in Beirut, Lebanon. As an authorized Apple Premium Reseller, we offer 100% authentic Apple products, competitive prices, and an unmatched shopping experience both in-store and online.
Where is Bravo Store located?
Our physical store is based in the heart of Beirut, Lebanon. You can visit us at Hamra, Beirut or shop conveniently online through our secure e-commerce platform. Whether you prefer to browse in person or from the comfort of your home, we ensure a seamless experience.
What products do you sell at Bravo Store?
At Bravo Store, we specialize in a wide range of Apple products, including iPhones, iPads, MacBooks, Apple Watches, and a variety of accessories. We also carry tech products from other leading brands, ensuring you have access to the latest technology at competitive prices.
Do you offer discounts or promotions?
Yes, Bravo Store frequently offers special promotions and discounts. Our commitment to great prices means you can always find value in our products. Sign up for our newsletter or follow us on social media to stay informed about our latest deals.
Purchasing and Payments
How can I purchase products from Bravo Store?
You can shop with us either at our physical location in Beirut or online through our secure website. Browse our extensive product catalog, add your desired items to the cart, and proceed to checkout. We ensure an easy and reliable shopping experience.
What payment methods do you accept?
To make shopping as convenient as possible, we accept a variety of payment methods, including:
- Cash on Delivery (COD) within Lebanon
Is it safe to make payments online?
Absolutely. We take online security very seriously. Bravo Store’s e-commerce platform uses advanced encryption and security measures to protect your personal and payment information, ensuring a safe shopping experience.
Can I cancel or modify my order?
Yes, you can cancel or modify your order as long as it has not been processed or shipped. Please contact our customer service team immediately to make changes. Once an order is shipped, modifications are no longer possible.
Shipping and Delivery
Do you offer delivery services?
Yes, Bravo Store provides reliable delivery services throughout Lebanon. We work hard to get your order to you as quickly as possible, ensuring that you receive your products in excellent condition.
How long will it take to receive my order?
Delivery times vary depending on your location. Orders within Beirut typically arrive within 1-2 business days, while deliveries to other regions in Lebanon usually take 0-5 business days. For the most accurate delivery times, please check our shipping policy or contact our support team.
Apple Product Support
Do you offer Apple product repair services?
Yes, as an Apple Premium Reseller, we provide authorized repair services for all Apple products. Our certified technicians handle repairs with precision and care, whether it’s a screen replacement, battery issue, or software problem.
Is my Apple product covered under warranty?
All Apple products purchased from Bravo Store come with a standard one-year limited warranty. If your product is still under warranty, many repairs are covered at no cost. We also offer extended warranty plans and support for out-of-warranty repairs.
Can I purchase AppleCare+ at Bravo Store?
Yes, you can purchase AppleCare+ from us, either at the time of your Apple product purchase or within 60 days of purchase. AppleCare+ provides extended coverage and additional benefits like accidental damage protection, ensuring peace of mind.
Customer Service
How can I contact Bravo Store?
You can reach us through various channels:
- Phone: 71 140 111 – 01 812 007 – 01 813 007 – 01 814 007
- Email: [email protected] or [email protected]
- Visit Us: https://bravostore.net/
We also offer live chat support on our website during business hours. Our customer service team is dedicated to answering your questions and resolving any issues promptly.
What are your store hours?
Bravo Store is open Monday to Saturday, from 10:00 AM to 2:00 AM. We are closed on Sundays and public holidays. Our online store is open 24/7, allowing you to shop at your convenience.
Can I request a product that’s not listed on your website?
Absolutely. If there’s an Apple product or accessory you’re looking for that isn’t listed on our website, please contact us. We can often special order items directly from Apple or our other suppliers.